How to Transfer Your Prescription to a New Pharmacy in Toronto
Thinking about switching to a clinical pharmacy but worried it'll be a hassle? It isn't. In Ontario, your new pharmacy does the work for you — you don't have to call your old pharmacy or move anything yourself. Most transfers take about 15 minutes.
The 4-step process
- Choose your new pharmacy. That's the only decision you need to make. There's no need to tell your current pharmacy first.
- Give us your details. Your name, date of birth, the medication(s) you want moved, and the name of your current pharmacy. You can do this in person, over the phone, or online.
- We handle the transfer. We contact your old pharmacy and move your prescription — including any remaining refills — over to us.
- Pick up your medication. Usually ready the same day, often within 15 minutes.
Common questions
Will I lose my refills?
No. Valid refills transfer with your prescription. If a prescription has run out of refills, we'll coordinate with your prescriber to renew it.
Can I move all my medications at once?
Yes. Just give us the list (or your current pharmacy's info) and we'll bring everything over together — which also makes it easy to set up blister packs if you'd like your medications pre-sorted by dose.
Are there transfers a pharmacy can't do?
Certain controlled substances (like some narcotics) can't be transferred between pharmacies and need a new prescription from your doctor. We'll let you know right away if that applies and help you sort it out.
Does it cost anything?
No — transferring a prescription is free.
Why patients switch to an independent pharmacy
People move to us for the personal service: shorter waits, a clinical pharmacist who remembers you, free local delivery, and time to actually answer your questions. As an independent clinical pharmacy, our focus is the neighbourhood — not a corporate quota.
Ready to switch?
Start your transfer online, call us, or just walk in. We'll take care of the rest.
Transfer Your Rx → Call (416) 654-8181This article is general information, not medical advice. Contact us about your specific medications.